What's New

21-Jul-2010
JAFCO Asia invests in Consilium Software

19-Jul-2010
Consilium starts its second project in Istanbul for deploying multimedia contact and voice portal solution for one of Turkey's largest lenders

16-Jul-2010
Consilium wins order to implement voice portal solutions for world's third-largest telco in Spain

13-Jul-2010
Consilium celebrates its 8th workforce optimization project win with order from Singapore

28-Jun-2010
Consilium strengthens sales and services operations in Taiwan and India by adding seasoned professionals

16-Jun-2010
IP telephony rollouts in Switzerland and Philippines are the latest to be completed by Consilium for Taiwanese multinational

10-Jun-2010
Malaysian Telco to get Consilium professional services for upgrade of Genesys contact center and training

07-Jun-2010
Australian IT solutions company enters into a strategic professional services agreement with Consilium

10-May-2010
Taiwanese multinational selects Consilium for upgrading global multi-vendor telephony to Cisco Unified Communications across 10 countries. Korea and Vietnam projects take off.

07-May-2010
Cisco Systems awards 'Cisco Compatible' logo and CDN certification to UniAgent™, the first CRM connector for integrating Cisco Agent Desktop (CAD) & BMC Remedy

15-April-2010
Consilium wins workforce optimization contract in Kuwait for market-leading hospitality and food services company

05-April-2010
Consilium completes deployment of large contact center in Manila for North American BPO

04-Mar-2010
Alcatel-Lucent announces Consilium as winner of Genesys Contact Center New Market Breakthrough Award for 2009.
Visit us at: Genesys Partner Directory

26-Feb-2010
Consilium Software completes Cisco Interoperability Verification Testing of Consilium UniAgent™ under the Cisco Developer Network program.

10-Feb-2010
Consilium completes delivery of Quality management implementation in the Philippines for the country’s life insurance market leader.

08-Feb-2010
Consilium Software Development Services starts a multi-continent custom reporting project for a global telecommunications corporation.

25-Jan-2010
Consilium implements a Cisco workforce optimization and multimedia contact solution for the Philippines’ newest wireless broadband ISP.

15-Jan-2010
World’s leading global utilities BPO provider becomes Consilium’s first new customer of 2010.

11-Jan-2010
Leading African Telco gets Consilium Professional Services to implement web collaboration for customer services in Ghana.

01-Jan-2010
Consilium Software completes 2009 with successful projects across 15 countries leveraging an advanced portfolio and repeat business

21-Dec-2009
Consilium Consulting Services starts a new business intelligence reporting assignment for a UK automotive retailer’s Genesys customer contact center.

16-Dec-2009
Consilium joins the new Cisco Developer Network (CDN) as a Registered Developer with Consilium UniAgent™ as the debut product.

13-Dec-2009
Consilium Professional Services completes a 10-month program management assignment at Indonesia’s top-5 commercial bank.

27-Nov-2009
Consilium completes migration to Cisco Unified Communications for a global PC maker’s technical support and customer service operations in Turkey.

15-Nov-2009
Consilium strengthens its Airlines Practice by bagging a multi-month project for implementing a top airline’s Genesys contact centers.

30-Oct-2009
Consilium Professional Services completes another Cisco Unified Communications project in Hong Kong.

21-Sep-2009
Consilium achieves the designation of Cisco Systems’ Authorized Technology Provider for Unified Contact Center Enterprise (ATP-UCCE).

15-Sep-2009
Bangladesh bank selects Consilium for the delivery of the country’s first contact center solution with Cisco Unified Contact Center Enterprise(UCCE) and Customer Voice Portal(CVP).

08-Sep-2009
Consilium Software named Cisco Systems Authorized Technology Provider for Customer Voice Portal.

04-Sep-2009
Consilium completes the design, development, implementation and rollout of Consilium UniInsight™ reporting solution for a Malaysia multination conglomerate.

31-Aug-2009
Consilium’s Greater China operations get a boost with the establishment of Consilium Software Inc (Pte.) Ltd. Taiwan Branch.

27-Aug-2009
Consilium beefs up Canada operations with the appointment of Toronto-based vice president for business development and marketing.

24-Jul-2009
Five-star airline implements Consilium-developed UniSpeech™ solution for speech-enabled self-service for India-wide customer service.

16-Jul-2009
Consilium completes production rollout of UniAgent™ CTI connector for BMC Remedy and Cisco Unified Contact Centre Express.