Enterprise Communications & Collaboration

Communicate – Improve communication flows across the enterprise

IP Telephony, IP Video, IM (Instant Messaging), Unified Messaging, Mobile UC…for the enterprise, UC is all about facilitating efficient person-to-person multimodal communications among staff and stakeholders.  When voice and data are converged on the same network, the network is the platform for all communications.  The mode of communication is determined by each user’s device, location and availability – based on which a user can be reached by phone call, video call, mobile device or instant messaging.  Presence connects your device, location, services and contacts to allow you to work with others dynamically – for others to know in real-time how you can be reached, and your willingness and availability to communicate.  The best presence systems gather data from many systems and applications, to provide Rich Presence.  Communications flows are improved by finding the right person, and connecting in the right way the first time.  The result is fewer communication attempts, less voicemail, a lower dependence on email and a “Unified” communications experience across multiple devices – which translates into reduced human latency and increased business efficiency for the enterprise.  Success factors include integration and ease of use, which is where Consilium’s capabilities come in – combining the leading UC products with our competence to create the most effective solution for your enterprise.

Collaborate – Network as a platform for cross-company collaboration

Collaboration empowers groups to interact seamlessly regardless of location, moving projects through faster, boosting growth and cost-efficiencies in the organization.  Rich media conferencing tools integrate voice, video and web conferencing capabilities, bringing people together into a virtual workspace.  The ability to share documents and applications real-time gets work done more effectively than with back-and-forth emails.  When all you need is an internet connection, collaboration increases the productivity of geographically dispersed teams and maximizes resources by bringing people together without the time and expense of travel.  Collaboration contributes to Green business practices which are becoming mainstream.