Consilium Software and Idea Information Technology target BPO market in Bangladesh

Partnership to Expand the Reach of Consilium's innovative Unified Communications Solutions

Singapore, June 26th 2009 : Consilium Software, a leading Unified Communications software and solutions company and Idea Information Technology, a rapidly growing BPO outsourcing firm in Bangladesh, today announced the signing of a strategic partnership agreement to deliver Unified Communications solutions in the BPO market of Bangladesh and focus on several initiatives for the strong domestic growth in the Bangladesh market.

Commenting on the alliance, Pramod Ratwani, President & Executive Chairman, Consilium Software said "Idea Information Technology brings considerable experience and the required expertise in the BPO Outsourcing market in Bangladesh. Our innovative UC solutions have clear cost benefits, protect existing investments through interoperability, and have very fast deployment cycles. Backed by our unmatched services expertise and cutting edge support structure, we are confident that this partnership will help Consilium make significant gains in this market."

"Consilium Software is the complete Unified Communications solutions provider for Contact Centers and Enterprises and we are excited about representing them in the Bangladesh market." Md. Emdad Hussain, MD, Idea Information Technology stated. "Through this partnership we intend to address the strong growth in the domestic market as well as the BPO outsourcing business that Bangladesh has been experiencing in the recent years." Mr. Emdad added.

Through this alliance Consilium Software will leverage over 20 years of experience in the contact center industry and rich market knowledge to bring state of the art UC solutions such as Customer Interaction applications, VOIP, Video Collaboration, E-mail and SMS management solutions in the Bangladesh BPO market. Idea Information Technology with its strong local presence and experience in BPO Outsourcing industry will contribute immensely to the success of this alliance.

About Consilium Software
Consilium Software is the Unified Communications software company which is Enabling Unified SuccessT in enterprises and contact centers - with solutions that combine industry-leading products from technology partners, innovative software applications and unmatched services expertise. Powered by communications convergence, collaboration and customer interaction optimization software, Consilium's solutions enable companies to improve communication flows, transform business processes and increase business efficiency. Consilium professional services uniquely helps clients get business results fast by focusing on their requirements first, creating solutions using the best and most appropriate technologies, and providing the finest technical services. Consilium's own Uni range of products minimize the implementation fees and risk that many Unified Communications applications require. Providing cross-platform compatibility with our alliance products and enhanced feature sets, solutions built on Consilium's UniPresenceT, UniAgentT, UniQMT and UniInsightT products contain all the elements needed for enterprise unified communications, customer interaction management and business intelligence. Headquartered in Singapore, in the heart of the Asia Pacific region, Consilium has significant presence in India, Greater China and the ASEAN region. For more information, visit www.consiliuminc.com

About Idea Information Technology

Idea Information Technology is a Bangladesh based BPO Outsourcing firm. Idea Information Technology offers world class Offshore Telemarketing Call Center services and BPO Services which promotes the success of their customers by providing, innovative, value added applications and services, that increases productivity, enhances the quality of client communications, and delivers highest level of support, in terms of customer satisfaction, to diverse business sectors. For more information, visit www.idea-bd.net