Consilium Labs

Consilium Labs is a product development center where we develop software products – innovative, new in-house products for enterprises and contact centers.  Product development services span the complete product lifecycle, from concept to end-of-life.

The goal of Unified Communications (UC) is to increase business efficiency by transforming key business processes with improved communication flows. This is achieved first by carrying different communication media (data, voice and video) over a common IP network making them easier to manage and use, and offering a way to integrate communication functions directly into business applications. Few vendors have all of the elements needed for a complete UC solution, and customers are continuing their preference for best-in-class vendors for different elements of UC – which is why new partnerships are redefining the market.  Add to this the complexity of UC, lack of industry experience and evolving best practices. Consilium Software's alliances with leading vendors, coupled with new products developed by Consilium Labs and our services expertise help customers meet the “UC Challenge” and create tightly unified systems.

Consilium Labs also provides custom application development, packaged applications that enhance the value of our alliances' solutions, connectors for integrating across multiple technology vendors, application engineering services and product support.