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PRODUCTS

PRODUCTS
IP Voice
Unified Contact Center
ACD & Dialer
IP Video
Workforce Management
Interaction Analytics
Quality Management & Recording
Voice Portal (IVR)
Unified Communications Applications
Business Intelligence
Agent Desktop
Integration Products
   
 

IP Voice

IP voice (also called IP telephony) products allow organizations to carry voice traffic over their internal IP data network. IP telephony is a suite of Voice-Over-IP enabled services including the interconnection of phones for communication, related services such as call accounting and dialing plans, and phone features such as conferencing, transfer, forward and hold. These services might previously have been provided by a PBX.

IP telephony is different from voice-over-public internet phone calling which uses the Internet for connecting phone calls, especially for consumers. Using managed private networks, companies have more control in ensuring that voice quality is as good as, if not better than, the services they would have previously experienced with their traditional phone system, as well as allows them to better handle security.

IP telephony is the foundation for more advanced unified communications applications and integrated contact centers.

Consilium Software provides leading IP telephony products which are chosen over competitors for reliability, lower costs and ease of integration.

  WHY CONSILIUM
Innovative Software Development Company
Undivided focus on Unified Communications
Proven Leadership Team
Consultative Approach & Unmatched Services Expertise
Global expansion including US & Europe