Consilium UniHealth™
Consilium UniHealth™ is Unified Communications for healthcare, a solution which combines voice, collaboration and multimedia capabilities to improve patient service and make efficient use of expensive human resources. The solution can be readily applied to telemedicine applications, where medical information is transferred via telephone, the Internet or 3G video networks for the purpose of consulting.
UniHealth™ helps healthcare organizations to optimize the delivery of patient service, lower operating costs, reduce medical error and, most importantly, bring connected health into focus with connected hospitals, connected clinics and connected patients all over the world. The challenge today is for healthcare providers to apply the advances in Information & Communications Technology into healthcare business processes. Consilium’s UniHealth™ focuses on Unified Communications, linking communication capabilities and computers so that data travels, not individuals, thus reducing latency.
UniHealth™ Capabilities
- It automates and streamlines the way patients contact the hospital and how medical officers and doctors access patient information.
- Improves customer service and reduces costs with self-service applications, video and non-voice contact options that allow patients to gain information via their preferred method.
- Optimizes medical officer’s efficiency by empowering them with real-time communications tools to team them with experts (doctors and nurses) using rich presence, instant messaging, audio-video-web conferencing and application sharing.
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