Consilium Migrates Bharti AXA to Genesys Contact Center Platform

JAFCO Asia invests in Consilium Software

Consilium starts its second project in Istanbul for deploying multimedia contact and voice portal solution for one of Turkey’s largest lenders

Consilium wins order to implement voice portal solutions for world’s third-largest telco in Spain

Consilium celebrates its 8th workforce optimization project win with order from Singapore

Consilium strengthens sales and services operations in Taiwan and India by adding seasoned professionals

IP telephony rollouts in Switzerland and Philippines are the latest to be completed by Consilium for Taiwanese multinational

Malaysian Telco to get Consilium professional services for upgrade of Genesys contact center and training

Australian IT solutions company enters into a strategic professional services agreement with Consilium

Taiwanese multinational selects Consilium for upgrading global multi-vendor telephony to Cisco Unified Communications across 10 countries. Korea and Vietnam projects take off.

Cisco Systems awards 'Cisco Compatible' logo and CDN certification to UniAgent™, the first CRM connector for integrating Cisco Agent Desktop (CAD) & BMC Remedy

Consilium wins workforce optimization contract in Kuwait for market-leading hospitality and food services company

Consilium completes deployment of large contact center in Manila for North American BPO

Alcatel-Lucent announces Consilium as winner of Genesys Contact Center New Market Breakthrough Award for 2009.

Consilium Software completes Cisco Interoperability Verification Testing of Consilium UniAgent™ under the Cisco Developer Network program.

Consilium completes delivery of Quality management implementation in the Philippines for the country’s life insurance market leader.

Consilium Software Development Services starts a multi-continent custom reporting project for a global telecommunications corporation.

Consilium implements a Cisco workforce optimization and multimedia contact solution for the Philippines’ newest wireless broadband ISP.

World’s leading global utilities BPO provider becomes Consilium’s first new customer of 2010.

Leading African Telco gets Consilium Professional Services to implement web collaboration for customer services in Ghana.

Consilium Software completes 2009 with successful projects across 15 countries leveraging an advanced portfolio and repeat business

Consilium Consulting Services starts a new business intelligence reporting assignment for a UK automotive retailer’s Genesys customer contact center.

Consilium joins the new Cisco Developer Network (CDN) as a Registered Developer with Consilium UniAgent™ as the debut product.

Consilium Professional Services completes a 10-month program management assignment at Indonesia’s top-5 commercial bank.

Consilium completes migration to Cisco Unified Communications for a global PC maker’s technical support and customer service operations in Turkey.

Consilium strengthens its Airlines Practice by bagging a multi-month project for implementing a top airline’s Genesys contact centers.

Consilium Professional Services completes another Cisco Unified Communications project in Hong Kong.

Consilium achieves the designation of Cisco Systems’ Authorized Technology Provider for Unified Contact Center Enterprise (ATP-UCCE).

Bangladesh bank selects Consilium for the delivery of the country’s first contact center solution with Cisco Unified Contact Center Enterprise(UCCE) and Customer Voice Portal(CVP).

Consilium Software named Cisco Systems Authorized Technology Provider for Customer Voice Portal.

Consilium completes the design, development, implementation and rollout of Consilium UniInsight™ reporting solution for a Malaysia multination conglomerate.

Consilium’s Greater China operations get a boost with the establishment of Consilium Software Inc (Pte.) Ltd. Taiwan Branch.

Consilium beefs up Canada operations with the appointment of Toronto-based vice president for business development and marketing.

Five-star airline implements Consilium-developed UniSpeech™ solution for speech-enabled self-service for India-wide customer service.

Consilium completes production rollout of UniAgent™ CTI connector for BMC Remedy and Cisco Unified Contact Centre Express.