Consilium announces release of Cisco certified CCX- Salesforce interface.Consilium UniAgent™- Salesforce CRM connector for UCCX is an interface-less connector that provides tight front-end integration between the Cisco Agent Desktop (CAD) application & Salesforce.com retaining the full Cisco Unified Contact Center functionality.

Consilium offers Powerful Web Collaboration solution- Cisco WebEx. Consilium UniTools™ framework enables WebEx integration with your existing UC solutions including 3rd party applications, CRM's and Learning solutions enriching the overall online experience.

Consilium launches Unisocial™, An Enterprise Social Media Solution

Korean global electronics and telecommunications company switches to Cisco Unified Communications from Consilium Software

Leading Asian airline rolls out Cisco Web Interaction Manager with Consilium UniWeb adapter for Microsoft Dynamics CRM

Consilium Software among the 150 top global Cisco Collaboration partners invited to the Cisco Collaboration Summit 2011 in Miami, Florida

Consilium Software becomes Cisco's first Contact Center ATP (Authorized Technology Provider for Unified Contact Center Enterprise - UCCE) in Malaysia

Consilium Software Inc has again met the resource requirements for the ATP - Customer Voice Portal program in India, Bangladesh, Sri Lanka, Maldives, Nepal & Bhutan

For the third year running, Cisco recognizes Consilium Software's expertise to design, sell, install, and support customers with ATP - Unified Contact Center Enterprise products in the Subcontinent

Kuwait's leading oil company migrates to Cisco Unified Contact Center designed and implemented by Consilium Software

Consilium completes Philippines deployment of Consilium UniInsight BPO-focused reports library built on the flexibility introduced by Cisco Unified Intelligence Center (CUIC)

South East Asia's largest F&B company becomes Consilium's 8th UniAgent for Cisco customer

Consilium completes deployment of UniInsight for Cisco UCCX at Malaysian oil and gas company's shared service center

Consilium Genesys professional services achieve key milestone in Australia with successful cutover of one of the most significant contact center projects of the year

Consilium expands Australia presence with the appointment of additional specialists for contact center migration at Australian "big four" bank

One of largest telecommunications companies in the world signs an agreement with Consilium for joint development and collaboration in contact center solutions

Consilium attends Genesys G-Force 2011 in Melbourne and reveals plans to set up local Australian operations

Consilium launches UniInsight?Mobile Supervisor and UniMobile?FloorView for Cius, Cisco's Android-based tablet for the enterprise

Consilium UniAgent?CRM Connector for UCCE-Siebel 8.1 goes live at Malaysian auto-maker's customer care center

Consilium Professional Services selected for deployment of one of Asia's first social media customer care solutions in Malaysia

Consilium adds UniAgent CRM Connector for CA UniCenter (Service Desk Manager) with Cisco UCCX

Consilium kicks off Cisco Unified Communications deployment for world's leading consumer electronics supplier in India

Consilium and technology arm of Japanese telco agree to strengthen collaboration in contact center product development

Singapore bank deploys Consilium UniAgent for Cisco UCCX integration to AS/400 for credit card call center operations

Consilium bags major BFSI customer in Malaysia for design and delivery of integrated Cisco contact center solution

Consilium UniAgent CRM connector for Salesforce with Cisco UCCX goes live at Korean auto-maker's Malaysia call center

Consilium UniAgent CRM connector for Salesforce with Cisco UCCX goes live at Korean auto-maker's Malaysia call center

Consilium wins its 10th contact center project in Malaysia with the award of Consilium UniAgent and UniInsight order for oil & gas major

Consilium implements Cisco Unified IP IVR based contact center at Japanese auto multinational's Malaysia headquarters

Consilium Genesys professional services selected for a large virtual contact center infrastructure project in Australia

Consilium wins its second project in Kuwait for the design and deployment of Cisco Unified Communications and contact center

North American business process outsourcing company awards Consilium the contract for design and deployment of Genesys contact centers in USA & Canada

East African revenue agency successfully automates tax services with Consilium-implemented adapter for Alcatel, Genesys and Microsoft Dynamics CRM integration

Consilium launches CITL and appoints Niraj as CTO

Consilium Software Strengthens Leadership Team with Appointment of Krishnan KS as New Vice President for Sales Operations

Consilium completes delivery of its largest UK contract for design and deployment of an outbound contact center with SAP integration

Vertex BPO Turns to Consilium for Distributed SIP Contact Center

Consilium kicks off Genesys contact center project with Microsoft CRM integration as part of a major modernization initiative by Rwandan government

Malaysian motors group selects Consilium for developing Cisco-Salesforce CRM connector for their unified contact center

Consilium holds its third annual CXO UC Forum in Gurgaon focusing on cloud delivery strategy, mobility apps and social media integration

Latin American bank gets integrated self-service based on Voice XML powered by Consilium professional services

Consilium rolls out customer contact center operations servicing one of India’s largest consumer electronics companies

British energy giant engages Consilium services for a second phase of outbound contact center technology consulting

Consilium concludes 10-country Cisco collaboration solutions deployment for Taiwanese multinational’s technical support operations in Asia and EMEA

New professional services alliances and wins in North and South America extend Consilium Software’s coverage to all six continents

Consilium completes migration of mission-critical Genesys and Nuance voice portal systems for British healthcare provider’s UK-wide Healthline

Consilium Professional Services set foot in South America to design and implement voice portal solution for Peru’s third-largest bank

Portuguese bank engages Consilium again for the deployment of voice and multi-channel reporting solutions

Wainhouse Research's 2010 Asia Pacific report recognizes Consilium's hosted & managed UC solution offerings

North American outsourcer awards US and Canada contact center deployment contracts to Consilium Canada

Major win in the Philippines as Consilium and local partner join forces to displace the competition at the country’s leading business conglomerate

Consilium approved as a Cisco partner in Malaysia and establishes project office in Kuala Lumpur to expand collaboration business

Consilium Migrates Bharti AXA to Genesys Contact Center Platform

JAFCO Asia invests in Consilium Software

Consilium starts its second project in Istanbul for deploying multimedia contact and voice portal solution for one of Turkey’s largest lenders

Consilium wins order to implement voice portal solutions for world’s third-largest telco in Spain

Consilium celebrates its 8th workforce optimization project win with order from Singapore

Consilium strengthens sales and services operations in Taiwan and India by adding seasoned professionals

IP telephony rollouts in Switzerland and Philippines are the latest to be completed by Consilium for Taiwanese multinational

Malaysian Telco to get Consilium professional services for upgrade of Genesys contact center and training

Consilium wins workforce optimization contract in Kuwait for market-leading hospitality and food services company

Consilium completes deployment of large contact center in Manila for North American BPO

Alcatel-Lucent announces Consilium as winner of Genesys Contact Center New Market Breakthrough Award for 2009.

Consilium Software completes Cisco Interoperability Verification Testing of Consilium UniAgent™ under the Cisco Developer Network program.

Consilium completes delivery of Quality management implementation in the Philippines for the country’s life insurance market leader.

Consilium Software Development Services starts a multi-continent custom reporting project for a global telecommunications corporation.

Consilium implements a Cisco workforce optimization and multimedia contact solution for the Philippines’ newest wireless broadband ISP.

World’s leading global utilities BPO provider becomes Consilium’s first new customer of 2010.

Leading African Telco gets Consilium Professional Services to implement web collaboration for customer services in Ghana.

Consilium Software completes 2009 with successful projects across 15 countries leveraging an advanced portfolio and repeat business

Consilium Consulting Services starts a new business intelligence reporting assignment for a UK automotive retailer’s Genesys customer contact center.

Consilium joins the new Cisco Developer Network (CDN) as a Registered Developer with Consilium UniAgent™ as the debut product.

Consilium Professional Services completes a 10-month program management assignment at Indonesia’s top-5 commercial bank.

Consilium completes migration to Cisco Unified Communications for a global PC maker’s technical support and customer service operations in Turkey.

Consilium strengthens its Airlines Practice by bagging a multi-month project for implementing a top airline’s Genesys contact centers.

Consilium Professional Services completes another Cisco Unified Communications project in Hong Kong.

Consilium achieves the designation of Cisco Systems’ Authorized Technology Provider for Unified Contact Center Enterprise (ATP-UCCE).

Bangladesh bank selects Consilium for the delivery of the country’s first contact center solution with Cisco Unified Contact Center Enterprise(UCCE) and Customer Voice Portal(CVP).

Consilium Software named Cisco Systems Authorized Technology Provider for Customer Voice Portal.

Consilium completes the design, development, implementation and rollout of Consilium UniInsight™ reporting solution for a Malaysia multination conglomerate.

Consilium’s Greater China operations get a boost with the establishment of Consilium Software Inc (Pte.) Ltd. Taiwan Branch.

Consilium beefs up Canada operations with the appointment of Toronto-based vice president for business development and marketing.

Five-star airline implements Consilium-developed UniSpeech™ solution for speech-enabled self-service for India-wide customer service.

Consilium completes production rollout of UniAgent™ CTI connector for BMC Remedy and Cisco Unified Contact Centre Express.